FAQ

1.  What does turnkey e-store management means to me as a client ?

Ans: By turnkey e-store management, we mean to say that we will build an online e-store for your business. Starting from the incubation of the estore to the after sales services, we will execute all the operations as per the requirements of the brands.

2. What all components will this service include ?

Ans: Our e-store management services will incorporate all the listed services under one panel: Webstore creation, Payment Gateway Integration, Customer Care Support, Secured Warehousing, Operations, SEO marketing. For more details please check this link http://newtel.in/turnkey-e-store-management/

3. Which technology do you use to build e-stores ?

Ans: We build all our eStores in Magento and Prestashop. For the hosting of the website, we have our tie up with the most scalable and secure cloud computing services AWS (Amazon Web Services).

4. Do you provide responsive sites ?

Ans: Yes we do. All the ecommerce websites created by us are fully responsive in nature.

5. Do you offer after sales services ?

Ans: We offer 24 X 7 maintenance services to cater all requirements of the clients. One can mail us at support@newtel.in to get the query directly to our support team.

6. What about the operations & logistics handling ?

Ans: We are providing an end to end estore management service which incompasses all  the aspects of O&L. Everything ranging from Product Listing, Order Processing & Invoicing, delivery services ( Bluedart, Firstflight, Ekart and Indiapost) etc. all will be taken care of.

7. How will you implement SEO & Marketing of the eStore ?

Ans: Our Technical team understand the coding for Google crawlers and will put up such algorithms for SEO. For marketing aspect, we will assign a dedicated team for all SEO related activities i.e. PPC, Adwords, content management etc. We aspire to get organic search traffic for every estore we add in our kitty.

1. What is Field Force Tracking Application ?

Ans: Field Force Tracking App is a powerful Android Application , backed with a web module for managers to track the daily activities and location of their field force.

2. Which all line of businesses will it be helpful for ?

Ans: The FFT App is useful for any sector,industry and brand hiring field agents for various tasks. Currently, we are having clients from some interesting domains like banks, Pharma companies, factories, research firms, restaurants and event organization firms etc.

3. How does Field Force Tracking App works ?

Ans: The user needs to install our Field force tracking app in their smartphone or tablet. The app will start tracking their location when they punch in attendance through the app. It will continue to track until the agent punches out attendance.The Agents locations will be saved in our backend server in every 5 minutes and the managers will be able to track the agents in real time.

4. Can all the field force be viewed under one panel ?

Ans: Yes. All the field force agent locations will be marked on the map to see the live positions of all.

5. What are the mandate requirements for this Application to work ?

Ans: The two basic requirements for this App to work are GPS enabled and internet connectivity in the smartphone.

6. Can the manager directly contact the field force through this App ?

Ans: Yes. The field force Application offers a two way mode of communication for any sort of guidelines and message imparting between the Manager and the field agents.

7. I have to know the status of meetings in real time through the field agents. Can it be possible ?

Ans: Yes, indeed it can be. The Field Force Tracking Application enables the field agent to enter the status of the meeting, meeting minutes, availability /unavailability of the contact person and also there is an option to capture the image of front signage of the office, to prove the validation of his/her visit.

8. Can  I get a demo of Field Force Demo App?

Ans: Yes. Please drop us an email at info@newtel.in. We will surely get in touch with you for the same.

9. Can  I get a demo of Field Force Tracking App?

Ans: Yes. Please drop us an email at info@newtel.in. We will surely get in touch with you for the same.