This decade has witnessed a humongous consumer engagement on the social media, due to which online marketplace selling has gained a stupendous momentum. Metrics like number of sellers, consumers, commission fees, fees for selling on one’s own site highly indicate that selling on an established online marketplace can be fruitful for the new emerging brands and vendors. Newtel has rightly placed itself as an experienced online seller in the five leading marketplaces, since 3 years, reaching out to 80% of the online consumer base.
Newtel in the in-line merchant for all the above leading brands and takes care of all the requirement of the brands selling through us. We as an outsource offers a personalized touch to all our brands from starting to end point to provide a value based service to the consumers as well as brands. In addition, there are some more benefits in hiring us as your partner for online marketplace selling.
Newtel integrates the best logistic service as a part of procurement of products from the brand outlets. Our procurement department works in line with the strategy of organisation goals with reference to achievement of production planning. Online retailers that want to offer faster and more convenient shipping options to their customers need to adapt the right mix of innovative warehouse strategies for their businesses. Newtel with its 6000 sqft warehouse provides high end security for the inventory. Furthermore, we are using some of the most optimized strategies such as FIFO (First in First out), calculation of Inventory Turnover Ratio etc.
With more orders and returns bound to be made by the consumers, we maintain a robust inventory management system which will track every device right from in stocking to out stocking.
Newtel is equipped with a highly dedicated professional marketplace sales team, which aspires to have a holistic view of both competitors and trends. We inculcate a mindset of “Marketplace awareness” in our work to have a reasonably good grasp of the competition. We are currently managing sales for some of the top notch brands in the industry such as HTC, Samsung, Smartron, Gionee, Wi-Bridge, Ratna Herbals, Neemli & Rockvile.
Customers look for rich, consistent product information from the retailers. An accurate, well organised and updated information about a product increases its sale manifold times. Our team understands the intricacies of a successful catalogue management for an improved customer experience. We happily offer an end to end support, beginning right from the listing of the products, inventory management and dynamic pricing. We easily expand the product assortment with structured SKUs to maximise sales in real –time basis.
Newtel resorts to build a solid foundation between the customers and the brands by nurturing trust. We have a successful ongoing track record of maintaining both seller and customer ratings of above 4/5 all the time.
In the competing marketplaces, success is governed in terms of who can take the highest amount of losses and still stay in the game the longest. To attain this scenario, what matters the most is a loyal customer base. And the only sure-fire way to get that is with good service, for example, efficient order fulfilment. NewTel is already an enrolled partner for all the mentioned marketplaces as in-house seller which helps the product we sell to get more visibility in front-end as an assure seller and best handling in returns and customer issues.
Some of the top players, we have tie ups with are offering the best order fulfilment plans for the sellers
All the costs pertaining to the transportation and commission by marketplaces, will be reduced and moreover, it saves time and effort for any brand as the turnover ratio is very fast.
Newtel thoroughly understands the various stages of order processing and specializes in meticulous care of order packing, invoicing, and selecting the correct shipping partner. When the order reaches the warehouse, the product is sort out by its label or SKU. We make sure to double check and then the product is parcelled to the shipping centre. Also, we give strict attention to maintain the quality of the product in packaging, sturdy and durable minimizing the damage.
To maintain the delivery timelines, we have ties with some of the best logistics service providers in the shipping industry such as Bluedart, First flight, Ekart & Indiapost.
As an added beneficiary, we are already on boarded seller for Fulfilment by Marketplaces, which provide us the best packaging process, issue handling & trusted logistics options. These marketplaces will be in charge of handling all the customer issues from product delivery to return/exchange and logistics with tracking systems.
We strongly believe that the growth graph of an online brand can be realised through a rigorous research on the sales reports comprising demographic wise actual sales distribution, product demand, new vs repeat, market price estimates etc. Our specialized teams perform MIS analysis on regular basis for the respective brands to timely understand and act as per the sales trends. This not only helps save time by reducing the redundancies, but also helps in formulating new strategies for future sales.